Offline
Put the customer at the heart of your IT Service.
Cockpit IT Service Manager is all-in-one portal integrating service desk ticketing, asset management, task scheduling and monitoring system.
Cockpit IT Service Manager is available in a Private Cloud or On Premise.
Service Desk: Bridge the gap between the IT service and the end-users
- Self-service portal
- Incident declaration
- Service catalog
- Knowledge base
- Service status
- Report publication
Ticketing: An ITIL-designed solution for your IT department
- Incident management
- Problem management
- Request management
- Change management
- Release management
- Changelog publication
- Project management
- SLA / OLA Management
- Approval process
- Workflow automation
- Synchronization service
- Email to ticket
Asset management: A powerful ITAM for your business
- CMDB - Infrastructure (servers, network components, etc.)
- CMDB - Office (workstations, phones, etc.)
- Automated inventory
- Software management
- License management
- Supplier management
- Contract management
- Data center plan
Monitoring: A sentinel to watch your technology landscape
- Hardware (SNMP)
- Networks (SNMP)
- Systems
- Databases
- SAP solutions
- Cloud services
- Web sites
- Jobs
Productivity: A toolbox to strengthen service delivery capabilities of your IT team
- Task scheduling
- Time tracking
- Knowledge base
- Electronic document management
- Password vault
- Logbook
- Maintenance schedules
Analytics: A data visualization and consolidation app, all in one place
- Client satisfaction survey
- Service status
- Availability / SLA reports
- Metrics (systems, networks, databases, SAP solutions)
- Daily monitoring reports
- Consolidated reports
Get free Primogems, Mora, Experience, and more with these November 2024 Genshin Impact codes, 5.1 livestream codes, and find out how to redeem active codes.
If you are bored with playing the vanilla version of Metaphor ReFantazio, you can check out these five mods.
Struggling with your submissions for Roblox's The Haunt event in 2024? Check out our guide on using Dress to Impress to create your captures!
Our walkthrough for Dragon Age: The Veilguard with some handy tips and tricks, with guides for puzzles, bosses, companions, equipment, romance, and more!
Which faction should you pick in Dragon Age: The Veilguard?
Looking for some bonus resources in Sea of Conquest: Pirate War? We’ve got you covered with these codes for the latest seafaring freebies.
On our website, you can easily download the latest version of Cockpit ITSM! No registration and SMS required!
